Frequently asked questions

Yes. Every certified translation is bound to a copy of the source document and carries our stamp, the translator's signature and a declaration of completeness and accuracy. Switzerland has no single national register of sworn translators, so authorities look at the certification and, where the document travels abroad, at the notarisation and apostille. Tell us which office will receive the file and we will apply the exact form it requires.

Price depends on word count, language combination, the level of specialisation and whether certification, notarisation or an apostille is needed. A one-page medical certificate is a small fixed fee; a fifty-page oncology file is quoted per word. Send the document and you get one figure that includes certification and postage, valid for thirty days.

Yes. After certification we take the file to a notary, then to the state chancellery of the canton concerned for the apostille under the 1961 Hague Convention. If the destination country is not a party to that convention, the document continues to the Federal Chancellery, the Federal Department of Foreign Affairs and then the relevant embassy or consulate. You approve the route and the fees before we begin.

Yes. Tables, letterheads, laboratory value columns, stamps and handwritten annotations are reproduced in place, with illegible passages marked rather than invented. For scanned or photographed documents we rebuild the layout so the translation can be compared line by line with the source.

Files are stored and processed in Switzerland under the revised Federal Act on Data Protection. Every translator and reviser signs a confidentiality undertaking before touching a health record, access is granted per project rather than per team, and we do not feed client documents into public machine-translation tools.

We serve all 26 cantons. Most orders run entirely by email and post, so distance changes nothing about the price or the deadline. When a document has to be signed in person or filed at a specific counter, we tell you which office is competent and, on request, handle the filing.